Delete your VortexHQ account

You can request permanent deletion here or in Vortex Mobile under Settings → Account → Delete account.

Deletion removes your sign-in, profile, synced cloud content, saved cloud credentials, uploaded attachments and your messages, including content you shared. Other members' accounts and their own resources are preserved. Your project folders and independent copies on your own devices or third-party services are not remotely erased.

We verify the request with a code sent to your account email, plus your authenticator if enabled. Shared workspaces and teams must be transferred to an existing member below. Your own content in transferred workspaces will still be deleted. If no eligible member is available, resolve membership before confirming; your access remains available until confirmation.

After confirmation, access and sessions are revoked. An operator completes deletion after checking shared data, active work and external services. The target is within 30 days of your verified request, consistent with the privacy policy. You receive a reference, target date and a completion email. If a legal obligation requires retention, we will explain the affected records and retention period; a pending or failed request is not reported as completed.

We keep the request's contact address encrypted until the completion notice is sent, then remove it. The receipt without that address is removed 30 days after completion.

Sign in to delete your account with your existing Vortex account. You will return here automatically. No app installation is required.

Recover account access if you cannot use your existing sign-in method.